Isla Dress comes with front buttons and a square neck. Wear with sandals and you are ready to go.
Size & Fit
Please refer to our Size Guide to find your perfect fit.
If you have any questions, our online customer service will be more than happy to assist you.
Fabric & Care
Dry clean recommended or hand washed with cold water by turning inside out. Use mild detergent. Do not tumble dry. Do not bleach. Cool iron if needed.
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How long does it take to ship my order?
Orders that are placed / purchased before 17:00 PM WITA (Monday - Friday) will be shipped on the same day. However, if it is placed after 17:00 PM the orders will be shipped on the next business day.
Can I change the shipping address after placing an order?
Once order is placed, we are unable to change the shipping address if the order has been picked and dispatched. However, if you have entered an incorrect delivery address at the time of processing your order, please email us immediately at firstname.lastname@example.org or Whatsapp us at (+62) 877 804 804 82. We will get back to you as soon as possible and try the best to help you. But we cannot guarantee our team will be able to take action on your request before your order is processed/dispatched.
Can I cancel an order?
Unfortunately, once the order is placed we cannot make any changes. We can suggest you to change an item with the same price or over if you are changing your mind to another garment.
What should I do if I receive the incorrect/faulty garment?
If you notice a fault or incorrect item, please contact us directly at email email@example.com / Whatsapp us at (+62) 877 804 804 82 with an image of the garment and fault along with your order number.
Can I return sale item?
Sales items cannot be exchanged or refunded. Once the order of the sale item is placed, it is clear for the customer that they agree to purchased and understood the policy.
Do you do wholesale?
Yes! Please refer to the Wholesale Page and contact us directly. We will get back to you as soon as possible.
Does VALTINY offer refunds?
Valtiny does not offer any refund unless an item is deemed faulty by us. If the item is deemed faulty, Bonanza will make a new replacement of the product.
How long does it take for Pre-Order item?
Please allow up to 14 business days to process your order once you purchase. The process may be less than 14 days or if we are overloaded with request it may take longer.